After buying a few parts from basecamp recently, I'd just like to say what a pleasure it was to do business with them. A good service, reasonable prices and excellent posatage and packing. It's also very refreshing to talk to someone over the phone who knows what they're talking about. Well done Basecamp
Hi ozzy i have placed a order with basecamp three times and i have allso had great pleasure dealing with them,they are very help full and have superb knowledge with all there products and they are very happy giving advice and there prices are very reasonable
You guys should be aware that Base Camp is not some big operation with lots of staff managing things. Essentially it is Mike The Stove beavering away on his own searching for parts and providing us with a service and I assume also making a small profit. There is a shop which I have visited but not everything is for sale as Mike has a deal of his collection in there as well. Well worth a visit but phone first as he is not always there. ::Neil::
From a USA perspective, I've ordered parts more than a few times via email as a phone call is a bit pricey. Mike's always been helpful, offering advice on whatever it is I'm fettling at the time. I just order the parts and leave the shipping charge line blank. The orders arrive perfectly filled and the shipping charge is whatever it is. A real pleasure and a priceless resource. Dan
Yes ,i can agree that they give a very good service,,,not many businesses can afford to give personal service like that ,rent,rates etc make it too costly and they've all gone ,,,remember the old hardware shops with the chap in the brown coat (fourcandles please) every town would have them and you'd pick up all your tilley parts locally....
Here Here ! Gets my vote 1976 that ! 36 years ago norf, and that clip is still vivid in peoples memories Got any 'ose'
Thinking about it norf, perhaps we should explain for the benefit of out members that aren't so close to home http://www.youtube.com/watch?v=Cz2-ukrd2VQ
Ahhh those were the days hey.... Oh, hang on a second, that was 17 years before I was born. You lot make me feel out of place . I do know the clip though.
Thank you that makes me feels better . Back onto Basecamp, I need to place an order at some point. Does anyone know if the online shopping function is coming any time soon?
Funnily enough I came across one of these old time hardware shops while on holiday in Fife at the end of March. The old timer didn't wear a brown overall but he did have a stock of 169 vapourisers priced at £1.79! Needless to say I bought the lot.
Don't Know about that Matthew but the old fasioned over the Phone method works perfectly well . . . .Be prepared, though, for a conversation about everything remotely connected to the stuff you are ordering. Mike the owner likes a good chin wag. (Which is ok by me. Beats the "yes, no, Thankyou Bye" that you get from some places.)
Ray, as a true Aberdonian I would be too embarrassed to pass by a deal like that. As you know you need a long spoon to sup with a Fifer so I reckon the shop keeper had a good laugh at the stupidity of tourists paying big money like that!
I mailed Mike in September 2008 for a replacement glass for my blue flame heater to which he replied, informing me he was out of stock. He later replied to the same mail when he got another glass for me of the correct size in stock.... wait for it, wait for it... In November 2010 He'd kept my mail over 2 years !! Now ain't that just awesome !!
Yes Ray,David understands the Doric too! I thought you lived in my neck of the woods as well though Ray, or have I got it wrong (as I usually do)?
Fit like = how are you, in the Doric, (Aberdeenshire speech). Fae = from. Fifer = a person from the county of Fife and they have a reputation for being fly.
Ray, now mind don't you be getting a nice Geordie boy like me confused with those others from even further north! We have a saying about the Scots around here but I wouldn't dare repeat it! Some do say, though, that the Scots are just Geordies with their brains kicked in...
David, I actually work with a Geordie, so I will have to ask him after the holiday what the saying about the Scots are up there in the very upmost of England.
